Sr. Business Analyst(s) – F/T Permanent Position

Coconut Creek, FL, Georgia
Posted 2 years ago

As a Sr. Business Analyst you will support the development of the product roadmap, and manage planning and requirements for new and existing products and features, services, and improvements. This position is a linchpin of cross-team communication between business development, the development team, and the customer.

The Business Analyst will also be responsible for interacting with clients to collect and analyze their business requirements and transfer this knowledge to the development teams. The analyst must gain an in-depth knowledge of our products and our clients’ businesses, and provide specific input on developing aspects of the product that will meet the client’s business needs.

Reporting to the VP of Product Development, Program Managers, Project Managers, and Director of Account Management, as assigned on a project level.


1)   Support our Software Development

a) Requirements gathering and analysis, internally and externally (from clients).
b) Prepare accurate and detailed requirement specifications documents (BRD), user-interface mock ups, and process diagrams.
c) Prepare functional specifications documents(FSDs) and interface requirements documents (IRDs) and facilitate the process of sign off from the client.
d) Manage client expectations and keep them informed and updated on the status and progress of requested changes.
e) Prepare training guides and functional specification documents.
f) Design and execute test scripts and test scenarios.
g) Train clients on using the software and optimizing their business processes.

2)   Support our Products

a) Provide suggestions to the product-development team during the development stage of the product to meet the client’s business needs.
b) Create a product-requirements documents for the development team.
c) Coordinate a roadmap; manage and execute timelines.
d) Communicate with all stakeholders appropriately.

Skills and Qualifications for the Job:

  • Minimum of 4 years of demonstrated development, product management, or product-owner work experience.
  • Experience defining, executing, and delivering on SaaS software and web technology; delivering back-end and front-end solutions.
  • Understand insurance as a business.
  • Ability to manage multiple projects and clearly define different delivery options and their respective tradeoffs.
  • Strategic yet action-oriented thinking. Advanced analytical, statistical, quantitative, and deduction skills.
  • Strong written- and verbal-communication skills.
  • BS/BA in computer science, business, or a related discipline.
  • Moderate travel might be required to gather requirements, provide training, and test user acceptance (User Acceptance Testing, UAT).

Benefits & Location

  • We offer a variety of Benefits including PTO, Medical/Dental/Vision, short-term and long-term disability, life insurance, and matching 401(k).
  • Our job openings are Full-Time Perm with base Salary and Benefits.
  • All inquiries are kept Confidential.
  • EOE.

About us

CSSI (Computer Solutions & Software International, LLC.) is a leading U.S.-based system-integration and software-development company for modern future-ready businesses. Founded in 1991, CSSI has been delivering innovative custom and packaged solutions designed for unique business requirements throughout the United States. The Company specializes in multi-channel solutions that optimize sales and service processes for cost and quality. Most notable for the creation of VUE Software over 2 decades ago, VUE is a 100% insurance-specific Company offering Suites and Modules to meet the unique needs of the Life and Annuity, Health, and Property and Causality markets. Headquartered in Coconut Creek, Florida, CSSI has a strong North American presence and also operates offices internationally, including a wholly owned product development center in Hyderabad and Ahmedabad, India.

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