We Help our Clients Digitally Modernize their Business,
Achieve Growth, and Remain Competitive
As digital processes now permeate every aspect of a business, it is imperative that businesses automate their
processes and digitally transform their customer experience to remain competitive.
Today, customers expect simplicity, intuitive interfaces, hassle reductions, and an excellent experience.
The adoption of new and advanced digital technology and processes has transformed how businesses operate.
Digital modernization creates world of new opportunities for businesses today,
helping companies save money, create efficiencies, enhance quality, and achieve revenue growth.
58%
of business
acknowledge they need digital tools to sell their products profitably
56%
of business
assess the impact of digital resources on the customer experience
63%
of business
plan to improve the online customer experience
26%
are “completely ready”
to execute digital strategies operationally
Source: Forbes insight Survey
Achieve Operational Excellence
To achieve and support ongoing operational growth, organizations need to continually modernize their applications and infrastructure. Some barriers companies face in joining the digital revolution are developing an intuitive user interface (UI), data transfer, and large volumes of data stored in disparate systems. Information technology changes so quickly that it is imperative organizations have a business partner that is knowledgeable and innovative; whose expertise is in addressing those concerns and making the organization a newer better version of itself.
Interested in Transforming your Business?
Top Contributors to a Successful Digital transformation
Businesses are at different points in their transformations journey. Find our where your business falls on the Index.
Transforming Digitally to Remain Relevant
The primary driver of Digital Modernization is customer experience. In this digital age, the customer is so powerful that one negative comment on social media can snowball into a major catastrophe for a business. Technology allows customers to control their interactions with businesses and each other across national and international borders in real time, so making sure your technology is current is a priority.
When transforming digitally, a best practice is to first gain customer insight so that you can provide what the customer wants. Involving employees from each level of your organization to manage the change smoothly with minimum fuss is also important.
Top challenges to achieve Data-Driven Digital Transformation
Several surveys carried out by Business Analyst, Consultants, and Industry Experts all find the same trends
29%
Legacy Technologies
21%
IT department readiness to adopt and support digital transofrmation
18%
Inability to clearly demonstrate ROI
15%
Budgetary Issues
13%
Lack of sponsorship at the top levels of the company
12%
Difficulty implementing enterprise-wide with functional siloes
Source: Forbes insight Survey
Optimize Value by Leveraging Technology
Automating time-consuming processes and improving efficiency will optimize the value of organizational resources. By creating digital rule-based workflows, employees on the floor are able to correct breaks in the flow without IT or management intervention, which saves time and money. The same is true for unexpected growth, as management can adjust business rules to suit their needs rather than wait weeks for expensive IT vendors to visit their location to make adjustments.
At CSSI we take an active role in helping our clients envision and understand the effect that digitally transforming their business will have on their performance, reach, and growth.
CSSI Delivered 100% Uptime During Category 5 Hurricane Irma
BENEFITS WITH CSSI
CSSI is an organization with the flexibility to tailor our solution engagement to suit your specific needs. CSSI has built an extensive offshore leadership with a well-trained, wholly-owned team. This speeds up knowledge transfer ensuring that you reap the maximum benefits an offshore development provides without losing control. With CSSI, off shore means an extension of the people you’re doing business with here in the states with all the guarantees, safeguards and protections you expect.
Tangible benefits achieved with this collaborative global model:
- Capacity to handle large projects and the ability to execute timely deliveries
- Very low risk of delay because we have multiple locations, in case of any disaster/emergency
- Round-the-clock productivity with multiple time-zone differences
- Shorter project completion time as the work is completed by multiple development centers working together to achieve the same target
- Onsite teams ensure no communication gap in understanding each client’s needs
- Ability to respond quickly to changing client requirements, because of our onsite team presence
- Global resource optimization
- Quick transition of key personnel to priority initiatives